Returns & Refunds Policy

Changed your mind on your item? Not quite the right size for you? The person that you bought it for just didn't love it quite as much as you did for some weird reason? That is fine. We understand that these things happen. If you return the item to us then we can swap it for something else or for store credit for buying something awesome another time. 

Conditions of returns: 

  • Items must be returned within 30 days of the original purchase. 
  • The item must be unused and in its original packaging with tags still attached. 
  • The buyer is to pay for the return postage unless the item is faulty or the incorrect item was sent (we recommend trackable postage so that you can ensure your item gets back to us). 
  • The buyer is also to include a prepaid postage bag or will be contacted to pay postage for the replacement item via PayPal. 
  • If you are wanting to exchange for a different item, then make sure that you email us straight away so that we can put it aside for you. That way you know it will still be here once your return gets back. 
  • Refunds will be given for any faulty items. 

 Returns address:

Bump & Bunny

PO Box 759

Waterford

Qld  4133

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